Why book us to speak?
Are you frustrated trying to get your team’s support of your “customer” initiatives?
Do you need to buy-in from your team of the why and what of customer obsession?
Do you need a constructive, open discussion and debate on the pros and cons of a customer-obsessed approach?
Do you need to raise your team’s commitment to a new level of customer obsession?
Do you need an expert’s input on global best practices used by the most customer-centric companies on the planet?
Speaking Options
Video Conference
Includes:
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Briefing meeting for context
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One copy of the award-winning book: The Customer Culture Imperative
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Presentation slides for ongoing use in your business
60 min
Live
Includes:
-
Briefing meeting for context
-
One copy of the award-winning book: The Customer Culture Imperative
-
Presentation slides for ongoing use in your business
1/2 Day Live Workshop
Includes:
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Briefing meeting for context and design
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Five copies of the award-winning book: The Customer Culture Imperative
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Workshop slides and exercises for ongoing use in your business
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Best practices guides
Full Day Live Workshop
Includes:
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Briefing for context and design
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Ten copies of the award-winning book: The Customer Culture Imperative
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Workshop slides and exercises for ongoing use in your business
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Best practices guides
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Access to videos for use in embedding the customer mindset and practices deeper into your business