Alison McGrath, Managing Partner/Author/Customer Culture Expert

Alison McGrath

Providing Virtual/Outsourced HR Manager and CFO services our focus is:

1. To build one team across all business units through listening, measuring then implementing change. A gradual process to not disrupt day to day work. This leads to a gradual change in culture and a more agile workplace.

2. Ensure what everyone does in the business every day is linked to the strategic goals of the organisation

3. Promote transparency and ongoing communication. This includes touch point conversations with every team member which relate to customer centric culture.

4. Ensuring the senior management know and understand the numbers. This makes a huge impact on driving the business forward and with it again the transparency to share information with the rest of the team. Setting real strategic goals that everyone is part of.

One team - One Culture - One Goal