The Market Culture Mindset

This is the C-Level imperative to create an organizational mindset that is market facing, customer-tuned, always-improving. Achieving this requires the C-Suite to be engaged in a structured process of continuous organizational benchmarking, cooperative conditioning and skills development across the enterprise.

Research Team

April Cantwell PhD, Director of Research

April is an experienced, dynamic consultant with solid experience helping organizations enhance performance through their talent strategies. She is an expert in applied research, statistical analysis, assessment design, survey development, workforce analytics and in helping organizations use data to make better decisions. She enables clients to drive results by adopting a consultative approach that brings together deep experience, effective problem-solving strategies, innovativeness, and by taking ownership of a project's success.

Hjalte K. Hojsgaard, Engagement Manager and MRI Model Testing

Hjalte has a background in international business and information systems. His specialty lies in ensuring alignment between strategy, market-driven processes and systems and the various layers of the enterprise architecture. His experience ranges from work in start-ups to Fortune 500 enterprises. Hjalte is IPMA certified and is skilled in directing complex projects and programs. This includes working closely with client teams to improve business capability and performance.

Lucas Coffeen, Business Analyst and Project Manager

Lucas has a background in organization assessment and transformation services. He has spent several years researching, writing, and consulting on the development of market-driven organizations. He manages culture assessments and reporting at client firms and leads the development of new tools for measuring client capabilities. He also provides best practice advice for transformations at Fortune 500 companies as well as for small to medium size organizations.

Sean M. Gallagher, Leadership and Culture Expert

Sean is an expert in leadership, marketing and business culture. He has worked with both CEOs on strategic issues and front line employees to bring strategies to life. He was a former Lecturer in Marketing at Boston University, and an invited speaker in Europe, North America, and Australia on the topics of leadership, marketing and culture change. Sean conducts organization culture assessments, consults to senior executives and delivers high-impact workshops that provide skills to facilitate change.